Some of you were really interested to know more about this service I used on my recent Sephora U.S haul so I thought I’ll give you and in depth review here to answer all your questions.
The feeling of wanting something but having absolutely no way to get your hands on them is horrid. If you’re familiar with international beauty brands you’ll know that what we have here in Malaysia is pretty limited and that stresses me out immensely no joke haha. I wanted stuff from Sephora USA but they do not ship to
Malaysia so I began my research and found out about ComGateway. Basically what they do is:
- Provide you with an American Address and phone number
- You make your purchases online to be sent to that address in America
- From there, you can ship your parcels to your home here in Malaysia
I went out on a limb here coz what I bought wasnt exactly cheap for a first try and of course I was a bit skeptical! I mean what if they don’t deliver my stuff to me?! But I tried it anyway coz they seemed kinda legit.
So my first purchase was the Sephora Favorites Superstars Collection $75 usd. I wanted this so bad coz they only have it once a year and this time around almost EVERYTHING inside the box was something that I needed. It was the main reason I created an account with ComGateway.
It took 4 days for that parcel to be delivered. Once it’s delivered, ComGateway notified me via email and informed me that the
nail polish and roller ball perfume included in the box were prohibited items so they gave me a few options and since I couldn’t return them or send them to another American address, I opted to discard them, bummer. Broke my heart a little bit but it was all on me coz I didn’t see their prohibited items list before I ordered. They were really helpful with the whole process. Once everything was cleared, the item was sent to my U.S address 4 days later and they provided a scanned copy of the invoice purchase that came with the parcel. mm impressed.
So me being me, of course I didn’t stop there. I went right ahead with my second purchase from Sephora which was the NARS Virtual Domination Cheek Palette $65 usd . Same as before, my parcel arrived at my U.S address 4 days later, this time without any complications and a scanned copy of my invoice was provided.
Since ComGateway provides 30-days FREE storage, you can purchase things from different websites or on different days and wait for all your parcels to arrive there and before you ship it to Malaysia or anywhere you are to save cost on shipping. So my sister made a third and last purchase from Sephora after that and we were good to go!
Shipping cost is calculated by volumetric weight which means even if your actual parcel weight is 1kg but the box is big, the shipping fee might be calculated as 3-4 kg based on the size of your package. So consider that before calculating estimated shipping fee. So all 3 boxes came up to 5.5kg and as for the shipping fees, I chose express delivery by DHL so it was an extra $10 I guess. My total shipping fee was $72 usd but I looked for discount codes online so the final total cost was $58 usd. YAY. Considering the size of the parcels I have no complain whatsoever on the shipping fee coz my sister bought products directly from Perricone MD’s website in one tiny box and they charged her $50usd flat rate and it took 3 weeks to reach here.
The tracking service that was provided was super efficient and I was very well assured that my parcels will arrive to me safely. It arrived exactly on the estimated delivery date which was 6 days later and everything was in perfect condition.
All in all, despite reading some bad reviews about this service site, I am very impressed with my first shopping experience with ComGateway and I will be sure to use them again the next time around!
To get started and start shopping all the way from America, click on the picture below!
Thanks for reading guys xx